Contents Onsite Field Inspector - Cleveland, OH

Parma Heights, OH

Contracted

Entry Level

At Hancock Claims Consultants, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision. Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections.

As a Content Onsite Field Inspector, you’ll join our dynamic network of independent contractors, traveling to properties to inspect personal property claims and create detailed inventory lists of damaged or lost items. This role does not require licensing or certifications (though they are always a plus).

Please keep in mind that many of our assignments involve vandalism, fire, or water damage. Some environments may be dirty, have exposed ceilings, no electricity, or be affected by weather and temperature conditions, as most of our claims involve large residential and commercial losses.

This position requires extensive travel. Candidates must be willing and able to travel a minimum of 180 miles one way from their current location. Travel expenses are reimbursed.

This is a 1099 Independent Subcontractor position.

Successful Inspectors Possess:

Strong customer service skills
Professionalism and attention to detail
Strong verbal communication skills
Goal-oriented mindset with a commitment to exceeding client expectations
Empathy and compassion toward policyholders during difficult situations
Background in insurance, field work, construction, or law enforcement is a plus, but not required
Ability to self-coordinate scheduling — our goal is to be onsite within 24–48 hours of first contact with the policyholder

Requirements:

Reliable mobile phone and computer with internet/Wi-Fi access
Valid Driver’s License
Reliable transportation and willingness to travel extensively (180 miles one way)
Ability to maintain a flexible schedule
Contents or insurance field experience is not required, but always a plus
Intermediate to advanced computer skills
Proficiency in Microsoft Excel, Outlook, and Word
Strong organizational, time management, and prioritization skills to manage fluctuating workloads during seasonal volume changes and catastrophe events
Strong written and verbal communication skills for reporting and client interaction

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

How would you describe your experience with fieldwork, inspections, or inventory documentation (if any)?
Please include the type of work and environment.

Before answering, read all parts carefully. Then respond to all three in one answer:

a) In one sentence, summarize why attention to detail matters in field inspections.
b) List two common mistakes inspectors make when documenting contents
c) End your response with the word “inventory”

You arrive at a fire-damaged property with limited lighting, strong odor, and scattered personal belongings. Walk me through how you would approach documenting and inventorying contents from start to finish.

Describe a time you used your phone or another device to take photos and submit information or complete a task.
What tools or software did you use, and how do you typically stay organized when managing multiple assignments?

If you were working in someone’s home and they became upset or emotional, how would you respond while still completing your work? Please answer in 1–2 sentences.

Tell us about a time you committed to something and had to push through a challenge to complete it.
What specifically did you do to ensure it was finished? Please answer in 1–2 sentences.

Please provide any additional details you would like to share.

Human Check*

Submit Application

Thanks for visiting our Technician Opportunities Page. Please review our open positions and submit your resume to the positions that match your qualifications.

Contents Onsite Field Inspector - Cleveland, OH

Apply for this position